Hospitality and non clinical

You are a keyworker whose contribution is essential to help some of the most vulnerable members of our community

Without you, none of Salutem’s essential work would be possible.


More than ever a safe, clean and enabling environment is an essential part of high-quality personalised care.

At Salutem Care and Education we believe that the individuals we support achieve the best outcomes when they live in nurturing communities that encourage positive and healthy lifestyles choices. 

Our hospitality and non-clinical teams play a vital role in creating warm and welcoming homes and communities where people want to live and are supported to achieve their personal best.

In these roles you’ll know that you’re making a difference each day and you’ll be a valued member of a dynamic support team where your contribution is always recognised and appreciated.


1-Hospitality and non clinical

A Typical Day in Hospitality


When I arrive in the morning, I say hello to all the residents and check they’ve had their breakfast. When I’ve made sure everyone has been fed, I check the chart to find out what the residents have ordered for their lunch. Then I begin my prep for the lunchtime meal.


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The residents come down for lunch at 12. I like to ensure everyone has a choice of two different options and I always cater for their dietary needs. Nutrition is very important, and I always provide fresh fruit and healthy yoghurts every day.

We serve dinner at 4pm, so an hour before I like to get the vegetables on and the meat in the oven. I serve up straight from the oven to ensure the food is hot when it reaches the table as we don’t use a bain-marie. Residents all eat together around the table, it’s a lovely family atmosphere.

After the evening meal is served, I prepare an evening supper snack to leave for the staff on night shift to give to residents. Once I’ve got everything ready and cleared down the kitchen, I do a handover to the night shift staff.

Every day my priority is to use my budget to bring the most nutritious and delicious food I can to our residents. It’s wonderful to see them enjoying the meals we make.


Eric McLeod, Chef

Training / Development

As part of your role, you will receive peer support and will have access to developmental opportunities for your roles, including bespoke training, and resources to ensure that you are able to deliver a high quality service.

We offer training in:

  • Health & Safety
  • Food Safety
  • Fluids & Nutrition
  • Specialist Diets
  • Legionella
  • Basic Life Support
  • Fire Safety
Adult Residential - workplace apprenticeships
Adult residential training

Workplace Apprenticeship Programmes

To help you further develop your skills, knowledge, and confidence and help you take the next steps in your career, you can access our Workplace Apprenticeship Programmes.

 We offer the following qualifications:

  • Business Admin Level 2 & 3
  • Hospitality Team Member Level 2
  • Hospitality Supervisor Level 3
  • Team Leader Level 2 & 3

Throughout all this, you’ll be supported by a workplace buddy and mentor so that you can ask questions along the way to help you get the most out of your training.

People like you work in care & education.
People like Eric…

Chef Eric took over the kitchen at Fairholme in 2017 after 31 years as Head Chef at the University of Northumbria. He was excited about revolutionising the menu at the home, introducing the residents to a world of flavour and teaching them to cook. Three years on, Eric now oversees the menus for four homes, has written a recipe book and picked up the title of Best Chef in the North East at the British Care Awards in 2019. He tells us why he loves sharing his passion for cooking with residents and colleagues.

“I can’t tell you how proud I am to work for this company.  I’m no longer one of those people who wakes up and says, ‘Oh no, I’ve got to go to work’. Instead, I can’t wait to get in and see everyone. I can’t believe how thankful the residents are for every meal I make for them. I’m so happy I’ve got the job I’ve got.”

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